I used this app years ago to schedule some work and just reinstalled it to change my password. Turns out there is no way to change your password via the app. The app also forces you to provide reviews for past services, which it is now doing years after I used it to have the services performed. Every time I open the app the app force prompts me to provide feedback for past services. Additionally, the app just seems low quality overall with a very outdated interface.

Buggy with weird UX flows and looks to not be very secure. Forces you to rate service in order to proceed into the app, terms of service seems aimed at professionals if you can find it. No mention of a privacy policy, etc. The service I use this for can’t figure out how to delete unfinished jobs from months ago and the support e-mail of house call was less than useless. They responded at 5AM and were trying to converse with me over e-mail in real-time. Then when I pointed this out they told me to use the real time chat option which only exists in the Pro version of the app. Then they told me they couldn’t help me and to reach out to the company in question because I am not a paying customer.

I actually was working with a contractor that billed me through the app. Now I’m forced to leave a rating when I don’t care to and now I can’t look for other contractors

If I could rate a zero I would. This is the first negative review I have ever given, but this app is not functional. I’m actually considering firing my cleaning service because it is their method of scheduling and billing and I do not want to deal with this app ever again.

This app requires you to create an account and provide your full name, phone number, address AND CREDIT CARD NUMBER before you can use it. Then, you CANNOT cancel your account or delete your CC number. I just emailed them to request cancellation and removal, but based on prior reviews, I’m not optimistic they will respond. I wish I had read the reviews before using, as this problem has been addressed frequently by other users going back to at least 6 years ago. I worry now about the safety of my personal information and CC number!

I’m working with a plumber who wanted to bill me through this app. Had some issues paying it even when the job said it was done. I wasn’t ready to rate them yet, but it keeps trying to force me to rate. I’m messaging the plumber about some stuff that needs to be fixed related to the job I had them do, so I don’t want to rate until after I get what needs fixing fixed. I have to keep deleting and redownloading and logging back in every time I need to message him.

i hired a carpet cleaner and house cleaners from this app and they were communicative. The required rating is ok and i’m not sure why people are so worked up with it, just click a star then that’s it. The businesses in this app deserve those reviews/star rating to promote their business so don’t be stingy about it.

Excellent job

I had a couple calls. They wete on time and found the problems quickly. Both men were displaying courtesy amd professionalism i reccomend signing up for seasonal check ups and cleanings. They know you will stay with them and are very quick to come out and solve your problems

Forcing me to give a rating on the last job to see the next one (which is actually an extension of the previous job).