I have not received a call, therefore I cannot put the four last numbers of the call

Viber is the only way I am able to easily communicate with family members overseas. Recently, Viber blocked my number due to “spam” and “abnormal activity” despite the fact that I have had this number and app for several years and have never noticed any suspicious activity going on through my phone number. Every time I try to get assistance with this, I simply receive a message from a bot saying I cannot be unblocked. How is there really no way to prove that you were not the individual conducting this supposed spam? Why is there no way to talk to a legitimate person, rather than just having a bot reply to you with no possible solutions? Really disappointed in the way this app handles issues. I would love to continue using it so that I’m actually able to talk to my family members, but I guess WhatsApp may be the way to go based on my experience with Viber.

App keeps freezing

I have been using Viber for a long time. I use it to contact with friends and for business. Recently I changed my Viber account from my old phone to my new phone and then this happens! I can't send messages but receive them. I contacted Viber for many times and only get the same reply "Your number was blocked on Rakuten Viber because it was reported as a source of spam or as a result of unsual activity. The account has been automatically added to a block list and can not be unblocked." I was so disappointed. After contacting for many times and getting the same reply, I decided to write a bad review. "DON'T USE VIBER IF YOU ARE DOING BUSINESS!"

I have been a Viber Customer for almost a decade. I recently updated my IPhone with the newest 15 pro, however when I tried to log in to my new device with my old credentials I found that my phone number which is associated with my account was block for no reason. After I submitted multiple tickets (no phone support, no real person) I received the following without any further explanation: Venyamin S. (Viber) Apr 30, 2024, 18:35 GMT+3 Hello, Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can not be unblocked. No further information is available at this time. Please do not reply to this e-mail. Best regards, Venyamin S. Viber Support Team It is crazy. They simply blocked the account for NO REASON. I had and still have active subscription on this account. Many people won’t believe now but just search this in google and you will see so many people have already been experiencing the same. Please take my advice and use some other platform where you can get some support in case you change your device!!!

I LOVE viber. Its just that the viber moderators are really bad at doing their job.when i try to report a community or a message (it was a hackers channel) me and a couple of other people reported it more than THIRTY TIMES.the community and messages are both there.and the hacker exposed 4 peoples IP adresses to the community.i love everything about viber except that.

Viber is an excellent for communication to relatives and soon I’ll subscribe and there is no third party trying to interfere with conversation none at all. Keep it up .

❤️❤️👍👍💚💚

I just got this app, Wanted to try it, It said by Clicking "Start Now" You... Anyway, I Looked For a "Start Now" Option, But I couldn't find x,Deleted It, When I Turned 13, No Button, , Where is it?

Viber its good