Absolutely horrible

A few years ago I lost the book so I couldn’t use it I recently found the book and wanted to make some designs and put them in the app. So I went into scan designs and it wasn’t working. Obviously Crayola doesn’t care about this app because it is old and they probably don’t make the kits anymore. But for the people that have them and want to use it, please make the camera work. If you can still maintain the app, then you can at least make the camera work and update it a little bit.

I was told by customer support that this app is not working anymore. However I was able to download this on my child’s Amazon fire 8. 10th generation and it’s working. I downloaded the free samples on their website and it worked. They don’t seem to know why and this tablet it’s not old at all. I don’t understand why they keep selling the design pro on Amazon and the fashion superstar on their website if they are not longer supported on the app. Also why would the app still be available for downloading ? Many people will be wasting money buying the kit to find out the app does not work.

Bought this for my daughter for her birthday, she wants to be a fashion designer so was pretty excited to try this. We downloaded the app on her phone, granted camera access and it still shows nothing but black when you try to scan the designs. Thought it might her phone since it’s an older iPhone, tried the app on my phone and had the same issue! Pointless product if you can’t scan the designs in, that’s kind of the whole point 🤦🏻‍♀️ Horribly disappointed!!

When I was going to scan my dress that i drew the camera was basically all black please fix this the game is amazing but everyone is having this problem so please fix it and almost all of the reviews are complaining about the scanning not working and they have the same problem as me

The camera is not working and I am about to like break everything 😤😤

I tried to scan my design but the camera was black and I’ve tried and tried but nothing works please fix it

I have the hole set bought and this camera doesn’t work! In the next update I want this app to be less crappy! I deleted so many apps for this! WTH! 🤬😡🤬 >:(

The game is great but when I scan it doesn’t add color and it’s not in the right spot. I worked really hard but now I think it’s for nothing. 😔

I have had this app for awhile and it deleted, so I downloaded it again, and now all of my clothes are gone. So, to solve this problem I tried to scan my designs over again and the camera won’t work, I’ve tried reloading the app many times, but nothing has work. Please give me a solution or fix the bugs. Thank you. Other than that, before it was a pretty great app and I loved it!